ph 31 Privacy Policy

Data We Collect

When you register and use the ph 31 platform, we collect certain personal information to operate your account and deliver a smooth experience. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits in Philippine pesos. We also collect technical data such as your device type, browser, IP address, andsession activity logs to help us detect fraud and keep your account secure. If you contact our support team, we may also retain records of that communication for quality and compliance purposes. All data collection is carried out in accordance with applicable Philippine data privacy regulations, including the Data Privacy Act of 2012.

Information You Provide Directly

• Registration details: name, date of birth, email, mobile number
• Payment information used for PHP deposits and withdrawals
• Identity verification documents when requested
• Support messages and feedback you send to our team

Information Collected Automatically

• Device type, operating system, and browser version
• IP address and approximate location
• Session activity, pages visited, and time spent on the platform
• Cookies and similar tracking technologies for platform functionality

How We Use Your Data

ph 31 uses the personal data we collect strictly for the purposes of operating the platform, processing your transactions, and keeping your account safe. Your information allows us to verify your identity, process PHP deposits and withdrawals, and deliver the VIP rewards and features you are entitled to. We use technical and session data to monitor for suspicious activity, prevent fraud, and maintain the integrity of the platform for all players across the Philippines. We may also use your contact details to send you important account notifications, such as transaction confirmations or security alerts. We do not use your data for unsolicited marketing without your explicit consent, and we do not sell your personal information to any third party under any circumstances. Data is retained only for as long as necessary to fulfil the purposes described in this policy or as required by applicable law.

Sharing and Disclosure

We do not sell, rent, or trade your personal data to outside parties for their own marketing or commercial use. In limited circumstances, ph 31 may share your information with trusted third-party service providers who assist us in operating the platform, such as payment processors handling your PHP transactions or identity verification partners. These providers are contractually bound to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information where required by Philippine law, court order, or regulatory authority, including in connection with anti-money laundering obligations. If ph 31 undergoes a business restructuring or acquisition, your data may be transferred as part of that process, subject to the same privacy protections described here. In all cases, we take reasonable steps to ensure your information remains protected.

Data Security

Protecting your personal information is a core responsibility we take seriously at ph 31. We implement industry-standard technical and organisational measures to safeguard your data against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using secure protocols, and access to personal data within our systems is restricted to authorised personnel only. We regularly review and update our security practices to address emerging threats and maintain compliance with applicable standards. While no system can guarantee absolute security, we are committed to responding promptly to any suspected breach and notifying affected users in accordance with Philippine data privacy law. You also play a role in keeping your account secure by using a strong password and not sharing your login credentials with anyone.

Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have specific rights regarding your personal data held by ph 31. You have the right to access the personal information we hold about you and to request a copy of that data at any time. You may also request corrections to any inaccurate or incomplete information in your account. If you wish to withdraw consent for a specific use of your data, or request deletion of your account and associated personal information, you may do so by contacting our support team using the details provided in the footer of this page. We will process your request within a reasonable timeframe and in accordance with our legal obligations. Please note that certain data may need to be retained for regulatory or compliance purposes even after an account closure request. We are committed to honouring your rights and responding to all data-related enquiries transparently.

Updates to This Policy

ph 31 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine regulations. When we make material changes, the updated policy will be published on this page with a revised date at the top. We encourage you to review this page periodically so you remain informed about how your data is being handled. Continued use of the platform after any update constitutes your acceptance of the revised policy. If you have questions about any changes or about this policy in general, you are welcome to reach out to our support team. We are committed to maintaining transparency and keeping our privacy practices aligned with the expectations of our players across the Philippines.